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Manufacturing

Analysis means nothing without results.

Our leadership team has worked in and supported manufacturing for decades.

We know how critical it is that every initiative positively impacts the bottom line. Our team has years of experience building analytics platforms for major appliance and consumer electronics manufacturers like GE, Whirlpool, and Sonos. Our background gives us the expertise to help you craft a successful aftermarket program for your business. We are also experts in extended warranty and accessories marketing.

Unlike other analytics providers who only focus on building predictive models and customer segmentation, we provide advanced analytics support in every aspect of the aftermarket program. Our insights inform lead management, actuarial analysis, pricing strategy, marketing and creative strategy, campaign analysis, forecasting, dashboard reporting, and overall program performance oversight. We also provide a level of transparency to our clients that is unmatched by any other internal or external analytics team in the industry.

We set the standard.

Our proprietary Warranty Analytics Platform has been recognized as the gold standard in the industry. We combine claims models, response models, pricing models, and expected value equations with strategic objectives to deliver optimal financial program performance.

The real relationship opportunities begin after purchase.

Retail channel conflicts often prevent manufacturers from having a direct relationship with their customers. However, product registration and service requests provide excellent opportunities to initiate positive consumer relationships. By recognizing these opportunities, we help you strengthen brand engagement and increase that specific customer’s value.

There’s more to profit than sales.

Leveraging advanced analytics and data mining to take a closer look at your company can yield tremendous value. Manufacturing operations are highly complex. Internal procedures can inadvertently increase costs and allow margin leakage. We are able to quickly assemble data from disparate sources and visualize it in ways that highlight how specific actions can impact profitability and growth. Then, we align the data with the current policies and procedures to pinpoint inefficiencies and inconsistencies. The result is a targeted list of quantified, actionable insights that will improve your operational efficiencies and margin.